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Our commitment to protecting your privacy

Your account, payment details and personal information are secure with link bok.

Data encrypted at rest and in transitNo third-party advertising trackingYour withdrawal history stays private
link bok Our commitment to protecting your privacy
REACH OUR TEAM

How to contact us about your privacy

Email support Write to our privacy team at [email protected] with your account email and describe your concern. We reply within 24 business hours.
In-app chat Open the help menu in your account lobby and start a live chat. Our team is available 09:00–22:00 Jakarta time, seven days a week.
Data access request Request a copy of your personal data or ask us to delete your account by emailing [email protected] with 'Data Request' in the subject line.
HOW WE KEEP IT SAFE

Data security and account protection

Encryption standard

All data traveling between your device and our servers uses TLS 1.2 encryption. Payment details are tokenised—we never store your raw card or bank account numbers.

Account access logs

Every login, deposit and withdrawal is recorded with a timestamp and device fingerprint. You can review your full activity history in account settings under 'Security'.

Cookie policy

We use session cookies to keep you logged in and analytics cookies to understand how players navigate the lobby. You can disable non-essential cookies in your browser settings.

Data retention

We keep account records for five years after closure to comply with local regulations. Withdrawal proofs are retained for three years for dispute resolution.

Third-party sharing

We share payment data only with DANA, OVO, GoPay and QRIS providers to process transactions. We do not sell or rent your data to advertisers or other platforms.

Right to delete

After you close your account, email [email protected] to request data deletion. We remove all personal information except what local law requires us to keep for tax or fraud records.

Frequently asked questions about your data

We aim to fulfil data access requests within 14 days of receipt. Email [email protected] with your account email and ID number. We'll send you a secure link to download your personal information as a CSV file.

No. We keep your game history and betting patterns private and use them only to detect fraud and verify withdrawals. We never share your gameplay data with third-party advertisers or analytics firms.

Your account data is anonymised after closure and kept for five years for regulatory compliance. You can request permanent deletion, but we retain minimal tax records where local law requires it. Contact [email protected] to initiate closure.

No. We tokenise all payment details—your bank or e-wallet credentials never touch our servers. DANA, OVO, GoPay and QRIS handle all payment processing, and we see only the transaction confirmation and unique token.

Yes. Open your account, go to Settings > Security > Login History to see all device logins and timestamps. Your withdrawal records, including amounts and dates, appear in Settings > Payment History.

We send account notifications and payment confirmations by default. Marketing emails are opt-in only. Go to Settings > Notifications to unsubscribe from promotions and keep receiving only security alerts.

Change your password immediately and contact our support team at [email protected] or via live chat in your account. We'll review login activity and flag any unauthorised transactions within two hours.